Privacy Policy

Information you choose to provide

This website does not currently use a contact form. If you call or email us, you may choose to provide your name, contact details, property information, system information, and the reason for your inquiry. Please do not send alarm credentials, passwords, payment-card information, or other sensitive security details by email.

Information created by a website visit

Our hosting and security providers may process standard technical information such as an IP address, browser type, device type, requested pages, timestamps, and security or error logs so the site can be delivered, protected, and maintained.

We use Google Analytics 4 to understand aggregate website use and actions such as page views, scrolling, outbound-link selections, calls or emails started from website links, and walkthrough requests. Google Analytics may set first-party cookies and process device and browser information, referring source, pages viewed, interaction timestamps, and approximate location derived from an IP address. We configure Analytics for measurement rather than advertising and disable Google Signals and advertising-personalization signals.

We do not intentionally send names, email addresses, telephone numbers, customer addresses, alarm details, message contents, or other sensitive security information to Analytics.

How information is used

We use information to respond to inquiries, schedule work, prepare or administer requested services, understand and improve the website, measure which pages and contact paths are useful, maintain business records, protect the company and website, and meet legal obligations. We do not sell personal information.

Service providers and retention

Information may be handled by providers that support website hosting, analytics, email, communications, administration, or the services you request. These providers include Vercel for website hosting and Google Analytics for aggregate website measurement. Analytics cookies are configured to expire after no more than one year. We otherwise keep information only as long as reasonably needed for the purpose for which it was collected, business recordkeeping, dispute resolution, safety, and legal obligations.

Your choices

You can restrict or delete cookies through your browser settings or use Google's Analytics opt-out browser add-on. Blocking Analytics does not prevent you from viewing the website or contacting us. You may also ask us to review or correct contact information you previously provided. Some records may need to be retained for legal, safety, accounting, or service-history reasons.

Contact

Questions about this policy can be sent to hello@alwayssecureny.com or discussed at (631) 738-6883.